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Terms & Conditions

Terms &Conditions


- General T&Cs

- Sales and Special Offers T&Cs

- Givaway and competitions T&Cs



Base Furnishings Limited. Registered office: 10 Walmgate Rd, Perivale, Middlesex UB6 7LH. Registered number: 7170144 (England & Wales). Registered VAT No: 825 5830 20

The following T&C’s apply to all transactions. Placement of an order indicates your acceptance of these T&C’s. Please read them carefully.


Ordering & Cancellation

By placing an order, you warrant that any and all information given is accurate and complete. All orders are subject to acceptance and product availability.

All prices listed are correct at the time of entering the information; however, we reserve the right to change prices of any product at any time (Except for quoted items, our quotations are valid for 120days.). All prices are EXCLUDING VAT. No contract for the sale of any product will exist between you and Base Furnishings Ltd until we accept your order by dispatching the product to you. We reserve the right to charge 25% restocking fee (for in stock items) or if that item is made to order, no refund will be available.

Before placing an order, please ensure all items of furniture will fit through any doorways, hallways, stairs, and landings on route to the required room. In the event that you make a purchase that cannot be delivered you will we liable for inbound and return shipping charges (This clause does not apply to orders which have been surveyed and quoted by us).



Deliveries are made by our in-house delivery team or carriers. We shall not be held responsible should you dispose of your current furniture before our delivery. Please carefully check all boxes for damages. All visible damages should be noted on the delivery note and should also be notified to our sales offices with 24hours (This clause does not apply to orders which have been surveyed and quoted by us).


Removal & Disposal of Old Goods

When delivering your new furniture, we offer to remove and dispose of any old or unwanted furniture on a like- for-like basis for a charge – please request a quote. We will not be able to remove and dispose any furniture / goods that require plumbing or electrical work. All furniture to be removed must be free of personal property e.g. all drawers must be empty. We will not accept liability for any personal property left inside the furniture requested for removal. All Upholstery, Mattresses, Beds etc must be free from pest infestation, or any other health and safety hazard otherwise we reserve the right to refuse to collect & dispose such items if we believe they constitute a health and safety risk to our employees, vehicles or anyone working on our behalf.


Installation Service

For packages our installation team remove all packaging and rubbish from site. The service includes dressing of beds, hanging of mirrors and prints and placing of accessories as standards for our products.


Payment Methods

We accept all major credit and debit cards Visa / Visa Electron, Master Card and Switch / Maestro. Payments can also be made by bank transfers (a scanned copy of the transfer will be required after payment is made by email

to, we cannot dispatch the goods until payment has been cleared.


Returns Policy

If you are dissatisfied with your purchase (excluding Beds, Mattresses, Window Treatments and Bespoke / Special Orders) you have seven days if you wish to return it. Should you wish to return the goods it is your responsibility to take good care of the goods. You are the owner of the furniture once it has been delivered to you and you are liable for any loss or damage. Failure to take reasonable care may result in a claim against you. Refunds will be issued back to your card / bank within 14 days of collection after the goods have been inspected at our distribution centre for damages. We reserve the right to withhold all or part of the refund if items are returned damaged.



Although all furniture comes with 1 year manufacturer warranty, we have been supplying furniture since 2010 without comebacks on faulty goods.


Title Of Goods

The title of goods remains with Base Furnishings Limited until such time as the invoice is paid in full. Once the goods are delivered and installed in the property the risk remains with the client.


Force Majeure

We shall not be liable for delay or non-delivery by reason of but not limited to lock downs, strikes, riots, malicious damage, labour disturbances, trade disputes, government action, (including action by any local or statutory authority), fire, floods, vehicle breakdown, acts of God, delays by suppliers or any other cause whatsoever beyond our control.


Intellectual Property

The Website (including all content, page headers, custom graphics, button icons, and scripts and the presentation, arrangement, coordination, enhancement and selection of such and other information in text, graphical, video and audio forms, images, icons, software, designs, applications, data, and other elements available on or through the Website) is the property of Base Furnishings Ltd and others, and is protected by British and international copyright, trademark and other laws. Your use of the Website does not transfer to you any ownership or other rights on the Website or its content. The Website is made available to you for your lawful, personal use only. You may use the Website only in the manner described expressly in this Agreement and subject to all applicable laws. Using the Website for any other purpose or in any other manner is strictly prohibited. You may print Website pages provided that you do not modify any of the pages and you do not remove or alter any visible or non-visible identification, marks, notices, or disclaimers. The Website and its content may not be copied, imitated, reproduced, republished, uploaded, posted, transmitted, modified, indexed, catalogued, mirrored or distributed in any way, in whole or in part, without the express prior written consent of Base Furnishings Ltd. You may not sell or resell any part of the Website or access to the Website. You may not use any of the software that is used in the operation or provision of the Website except while you are using the Website in accordance with this Agreement.


Errors & Omissions

Base Furnishings Ltd endeavours to provide current and accurate information on the Website. However, misprints, errors, inaccuracies, omissions (including incorrect specifications for products) or other errors may sometimes occur. Base Furnishings Ltd cannot guarantee that products and services advertised on the Website will be available when ordered or thereafter. Base Furnishings Ltd does not warrant that the content of the Website including, without limitation, product descriptions or photographs, is accurate or complete. Base Furnishings Ltd reserves the right to: (a) correct any error, inaccuracy or omission at any time without prior notice or liability to you or any other person; (b) change at any time the products and services advertised or made available for sale on the Website, the prices, fees, charges and specifications of such products and services, any promotional offers and any other Website content without any notice or liability to you or any other person; (c) reject, correct, cancel or terminate any order, including accepted orders for any reason and (d) limit quantities available for sale or sold. The advertisements on the Website are invitations to you to make offers to purchase products and services on the Website and are not offers to sell.


Changes To This Agreement

Base Furnishings Ltd may, in its sole discretion, change this Agreement from time to time as it relates to future use of the Website, by posting a revised Agreement on the Website. By using the Website after this revised Agreement has been posted, you signify your acceptance and agreement to be bound by the revised Agreement. You may not change this Agreement in any manner.


Liability Exclusions

Base Furnishings Ltd and its providers will never be liable to you or any other person for any indirect, incidental, consequential, special, punitive or exemplary loss or damage arising from, connected with, or relating to the website or this agreement including but not limited to loss of data, business, markets, savings, income, profits, use, production, reputation or goodwill, anticipated or otherwise, or economic loss, under any theory of liability (whether in contract, tort, strict liability or any other theory or law or equity), regardless of any negligence or other fault or wrongdoing (including without limitation gross negligence and fundamental breach) by Base Furnishings Ltd or any person for whom Base Furnishings Ltd is responsible, and even if Base Furnishings Ltd has been advised of the of the possibility of such loss or damage being incurred.



Notwithstanding any other provision of this Agreement, Base Furnishings Ltd may in its discretion change, discontinue, modify, restrict, suspend, or terminate the Website or any part of it without any notice or liability to you or any other person. Base Furnishings Ltd may in its discretion and for its convenience at any time immediately terminate, temporarily or permanently, this Agreement or your permission to access and use the Website without any notice or liability to you or any other person. If this Agreement or your permission to access or use all or any part of the Website is terminated for any reason, then this Agreement and all other than existing agreements between you and Base Furnishings Ltd will continue to apply and be binding upon you regarding your prior access to and use of the Website, and anything connected with, relating to or arising therefrom.



This Agreement, your access to and use of the Website, and all related matters are governed solely by the laws of the United Kingdom. Any dispute between you and Base Furnishings Ltd or any other person arising from, connected with or relating to the Website, this Agreement, or any related matters (collectively "Disputes") will be resolved before the British Court, and you hereby irrevocably submit and atone to the original and exclusive jurisdiction of this court in respect of all Disputes.



Access to and use of the website is at your own risk. The website is provided on ‘as is’ and ‘as available’ basis, without any representations, warranties or conditions of any kind, whether express or implied, and including without limitation implied representations, warranties or conditions of or relating to accuracy, accessibility, fitness for a particular purpose, merchantability, performance or durability, all of which are disclaimed by Base Furnishings Ltd to the fullest extent permitted by law.


For a Privacy Policy please click here


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